A serial entrepreneur, Mitch brings over 45 years of experience in transportation logistics and enterprise systems. As co-founder of SPI Logistics, he helped build one of North America's most successful 3PL networks. His expertise in business operations, technology, and large-scale transformations guides SureStep’s commitment to practical, results-driven ERP services. Clients benefit from Mitch’s track record of creating sustainable value and leading innovation at scale.

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Abraar is a senior IT professional with deep experience in ERP systems and financial-business solutions. He has successfully led complex digital transformation projects across sectors such as government, telecom, and finance, including work with Qatar Financial Centre, Vodafone, and public health entities. At SureStep, Abraar ensures every engagement is backed by technical rigor, strategic alignment, and a practical focus on business value.

Brad has over 20 years of experience helping B2B companies grow through digital transformation and operational clarity. His strength lies in understanding what clients need and clearly communicating how SureStep delivers on it. He works closely with the technical team to ensure every proposal, message, and campaign is grounded in real value — helping prospects feel confident, informed, and supported at every stage.

Hamasa brings a diverse background across the automotive, recruitment, and lending sectors. Known for her thoughtful approach and strong listening skills, she’s focused on helping clients identify their core needs and find the right solutions. Fluent in English, Russian, and conversational Spanish, she’s a skilled communicator who ensures that every prospective client’s experience with SureStep feels professional, personal, and productive.